FAQs


Frequently Asked Questions

Question: Would you give us any receipt of the booking hold amount?

Answer: Yes, you will get receipt for every payment done to TripMagics.com. The receipt will be mailed to your email id registered with us.

Question: Can this 30% (Booking Confirmation) amount vary?

Answer: Yes, in peak seasons some hotels may be asked for 100% Booking confirmation amount to confirm the bookings or certain activities may be charged full in advance. To avoid rush & last minute non availability, we can ask for a higher booking confirmation amount than 30%.

Question: Do you give Invoice & Vouchers as soon as you receive full payments?

Answer: No. Invoice takes usually 3-4 working days after the full payments. Vouchers are normally provided 7 days before the travel date.

Question: Is the payment on your website safe?

Answer: We don’t record any details of your card information. All transactions are carried with 3rd party associates who provide 100% security guarantee for your transactions. All payment will be done through payment gateway security.

Question: How do I book a trip through TripMagics.com?

Answer: You need to send inquiry by filling inquiry form present at our website. Once you send the inquiry we send you quotes from different travel agents. And then you can finalize any one of them.

Question: Is it safe to use my debit/credit card on TripMagics.com?

Answer:Yes, it is absolutely safe to use your card on TripMagics.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by buyers while paying online using visa or master credit card. It means extra security for customers, thus making online transactions safer.

Question: How can I write a review/feedback for my trip?

Answer: Team TripMagics.com Loves to get feedback from our traveller thus we sends a feedback form to the traveler after he/she is back from the trip. The review scores are calculated basis the feedback given.




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